Sunday, April 13, 2008

311 swamped Friday

Rumblings reads on the LA Daily Blog (Covering fraud, waste and abuse in Southern California), that the well known LA City Council agitator and blog moderator Zuma Dogg, called ITA's own 311 Friday evening and asked to be connected to Council member Alarcon's voice mail. As it turns out, Alarcon doesn't have voice mail. Didn't have it when he first took office and still doesn't have voice mail today.

The 311 operator Zuma was speaking to openly stated, "That's not very good if a constituent needs service." Zuma retorted, "I'm sure the campaign contributors have a direct line.

After the 311 operator fumbled for a few moments she said, "I'm sorry, it's been a hectic day here." Zuma said, "Oh Really?" She added, "Yeah...People have been calling all day about something happening here at City Hall. The shift gets here at 7:00 am, and when I got here at 8:30 am, there was a full switchboard, with 25 calls in the cue. That's highly unusual for that hour."

Zuma asked her, "What happened?" She said it was in response to a motion by Council member Zine everyone is calling about (It was Special Order 40, LAPD rights to investigate gang members citizenship status).

Of course the 311 operator had no clue she was speaking to the same Zuma Dogg who had announced the impending Council vote on KABC and urged citizens to make "One call to City Hall" to voice their concerns. How cool is it that an announcement made on a radio talk show earlier in the day was still rocking City Hall to the point where the 311 operators are complaining openly at 6pm that evening?

The 311 operator also mentioned to Zuma, "Oh, I read your blog." And even told him about another blog (Perhaps Rumblings?) that mentions his name.
In Zuma's words, "A complete and total victory across the board".

Nice comments from one of ITA's own at 311. Certainly we hope our ITA Rumbling pals in 311 weren't too overtaxed on Friday. Especially since the City Council looks like it will vote down the special order (10-5, based on current polling).
Maybe, as a concession, Randi and Roger can try and shut down 311 for the Memorial Day Holiday. Sure.

Perhaps this department, with all of it's telephone expertise (see previous blogs), might want to look into hooking up the councilman with some voice mail.

1 comment:

Rumblings in ITA said...

Thanks to Zuma Dogg for recognizing Rumblings and thanking us for covering him as well.

ITA Rumblings Blog Covers "Zuma Dogg Rocking City Hall 3-1-1 Phone Banks" Story
Wow!

I'm sure a few Zuma Dogg readers (especially the one's who also read Mayor Sam's blog) are familiar with the "ITA Rumblings" blog.

How cool that they covered ZD's story about the 3-1-1 operator who mentioned to me it was a hectic day at the phone banks due to an unprecedented flood of calls over the Zine/Smith motion.

ZD happened to have read the 3-1-1 number on the radio and City TV 35 that morning, urging people to call (the easy to remember number for all CMs) and leave a voice mail for their councilshmember.

The ITA blog, basically took my blog post on the item, and jazzed it up a bit. I LIKE IT!

Click here for ITA Rumblings blog coverage of LA Daily Blog's coverage of Zuma Dogg.

And ITA Blog says, "The 311 operator also mentioned to Zuma, "Oh, I read your blog." And even told him about another blog (Perhaps Rumblings?)"

No "perhaps"...that's a firm confirmation...thanks crew! And here's some good coverage by the ITA Rumblings blog about Villar's budget cut press conference from Friday. (Glad the 3-1-1 operator mentioned the blog to me.)

Big ZD